Contact Us
We are committed to providing exceptional customer support to all our players across the United Kingdom. Our dedicated team is available to assist you with any enquiries, technical issues, or account-related matters you may encounter whilst enjoying our gaming services.
Support Channels and Response Times
Our customer service operates through multiple channels to ensure convenient access to assistance. For immediate support, utilise our live chat feature available directly through your account dashboard. Our chat representatives are online daily from 8:00 AM to 11:00 PM GMT, providing real-time solutions to your queries.
For detailed enquiries or account documentation, contact us via email at [email protected]. Our email support team typically responds within 24 hours during business days. For urgent matters requiring immediate attention, call our UK helpline at 0203 875 9241, available Monday through Friday, 9:00 AM to 6:00 PM GMT.
- Prepare your account details before contacting support
- Describe your issue clearly with specific details
- Include relevant transaction references if applicable
- Ensure your registered contact information remains current
Last updated: January 22, 2026